January 6, 2011
If you’re logged in and you perform a search on Lookaly, you’ll now be able to see all the places you have reviewed at a glance. Better still, if you click the little star icon it will take you directly to your review so you can see what it is you said. A small update [...]
August 12, 2010
It’s came to light that other user review type websites pay people to write reviews. We don’t. Someone recently asked us if we planned to use a similar strategy to add more content to the site. Our answer was no, and here is why. 1. It forces people to review We want organic reviews. After [...]
July 28, 2010
Last week we mentioned why it can be a good thing to get complaining customers. We came across another useful article, this time by Niall Harbison on Simple Zesty, who talks about dealing with the negative comments you receive online. …as consumers online become more vocal and are empowered by tools that let them shout [...]
July 16, 2010
Every so often you may notice a review disappear from a business listing. At Lookaly, we try our best to remain impartial. We don’t want to get in the way of freedom of speech so we rarely step in and we certainly don’t use any sort of favouritism when it comes to removing reviews. There [...]
May 26, 2010
Unfortunately everyone in the world is not honest and from time to time we get people trying to game the system. Gaming the system There are a number of ways we’ve noticed people trying to game the system. The main two are: Someone leaves a good review for their own business and a bad review [...]
May 19, 2010
We’ve been up and running for over 1 year now so we’ve loads of reviews, well over 1,000 in fact. People review places in different ways. Some write long reviews, some short, some focus on the people who provide the service, some focus on the quality of the product. We love all types of reviews, [...]
May 12, 2010
Something we’ve noticed about Lookaly reviews is that no business is perfect. No matter how good your service is there will always be people who have a bad experience based on one thing or another. Don’t worry about poor reviews If your business provides a consistently good service, it will prevail in the long run. [...]
April 29, 2010
We get a range of reviews on Lookaly. Some good, some bad, reviews that praise and reviews that criticise. But how do you know what reviews to trust? We check every review that gets published and we keep an eye out for spammy reviews or reviews that we believe are not genuine. But we can’t [...]
December 9, 2009
9 in every 10 Internet consumers worldwide (90%) trust recommendations from people they know These are the results from a recent Nielsen survey that looked at recommendations online and the effect of social commerce. You may or may not realise it, but once you visit somewhere that others haven’t, this makes you an expert as [...]
November 30, 2009
We love the community that has formed around Lookaly, and we’re truly honoured that there are so many of you. When we setup Lookaly we weren’t sure if or how it was going to work out. Reviews and recommendations can sway either way, and we wondered whether the whole idea would be a good thing [...]
We've set up this blog to keep you informed with what's happening locally and with Lookaly. If you have some interesting news for us or would like to mention your business, feel free to contact us, we'd love to hear from you :)
Subscribe to our blog
Follow us on Twitter